picyka Posted October 4, 2023 Share Posted October 4, 2023 I ended up forgetting to post the log A2023-10-04 - Copia.log Quote Link to comment Share on other sites More sharing options...
TecnoArts Posted October 7, 2023 Share Posted October 7, 2023 HI, I have done the tests with the same server that throws the 401 error, but using the IP address only, without the domain name or https, and it works perfectly Quote Link to comment Share on other sites More sharing options...
picyka Posted October 26, 2023 Share Posted October 26, 2023 I still have problems, it seems to me that it occurred when the connection was lost. A2023-10-26.log Quote Link to comment Share on other sites More sharing options...
picyka Posted October 26, 2023 Share Posted October 26, 2023 @Farshad Mohajeri Do you have any tips about this? Quote Link to comment Share on other sites More sharing options...
Administrators Farshad Mohajeri Posted October 26, 2023 Administrators Share Posted October 26, 2023 Hi, Does your client IP changes during the session? Quote Link to comment Share on other sites More sharing options...
picyka Posted October 26, 2023 Share Posted October 26, 2023 5 minutos atrás, Farshad Mohajeri disse: Oi O IP do cliente muda durante a sessão? I will investigate whether they have more than one internet, whether there is something that could interfere with our Quote Link to comment Share on other sites More sharing options...
picyka Posted October 26, 2023 Share Posted October 26, 2023 CloudFlare: 162.158.155.140, 172.68.191.153 Client: 138.122.88.211 Client: 191.253.106.125 DevSulAssist.exe: 00002F3C: 09:28:30 [162.158.155.140,138.122.88.211]:Failed Sequence Recovery: SeqId: 46, Event: click DevSulAssist.exe: 00002F3C: 09:28:30 [162.158.155.140,138.122.88.211]:Processing: Id: 46, Evt: click DevSulAssist.exe: 00002F3C: 09:28:30 [162.158.155.140,138.122.88.211]:Processed: Id: 46, Evt: click, [19_JOKMjg7k8110D9077CE] DevSulAssist.exe: 00000274: 09:36:07 [172.68.191.153,191.253.106.125]:Sequence Error Timeout : TDiff:10016, Event: mousedown, Expected: 281, Received: 282, [19_Ejw68mCKSn10D9079D7] Here analyzing where the IPs are from, they are logs of two sessions, the client that was and is still having problems is the IP 191.253.106.125 Quote Link to comment Share on other sites More sharing options...
picyka Posted October 26, 2023 Share Posted October 26, 2023 It happened here on my machine when I went to access the hyperserver, it froze to open the session that was on the node Quote Link to comment Share on other sites More sharing options...
picyka Posted October 26, 2023 Share Posted October 26, 2023 4 minutes ago, picyka said: It happened here on my machine when I went to access the hyperserver, it froze to open the session that was on the node This error can actually be ignored, it is a reference to faveicon Quote Link to comment Share on other sites More sharing options...
Administrators Farshad Mohajeri Posted October 26, 2023 Administrators Share Posted October 26, 2023 ServerModule.AllowMultiIP is enabled by default so it shouldn't pose an issue unless it is disabled intentionally for some reason. Quote Link to comment Share on other sites More sharing options...
picyka Posted October 26, 2023 Share Posted October 26, 2023 Yes, is True. The problem is quite random, you feel a freeze, after a few seconds it starts working again, and displays those errors in the user console. Quote Link to comment Share on other sites More sharing options...
Administrators Farshad Mohajeri Posted October 26, 2023 Administrators Share Posted October 26, 2023 [172.68.191.153,191.253.106.125] In logs there are two IP addresses. First one is the Remote IP address and the 2nd one is the Forwarded IP address of the client. It shows that server is behind a proxy server. Maybe it is the proxy server that causes these issues. Quote Link to comment Share on other sites More sharing options...
picyka Posted October 26, 2023 Share Posted October 26, 2023 4 minutos atrás, Farshad Mohajeri disse: [172.68.191.153,191.253.106.125] Nos logs há dois endereços IP. O primeiro é o endereço IP remoto e o 2º é o endereço IP encaminhado do cliente. Ele mostra que o servidor está atrás de um servidor proxy. Talvez seja o servidor proxy que causa esses problemas. I use CladFlare, but here in other topics, someone had the same problem, and if I'm not mistaken, they didn't use it. Quote Link to comment Share on other sites More sharing options...
picyka Posted October 26, 2023 Share Posted October 26, 2023 On 10/2/2023 at 11:52 AM, Georges Soares said: I don't use cloudFlare here. Quote Link to comment Share on other sites More sharing options...
Administrators Farshad Mohajeri Posted October 26, 2023 Administrators Share Posted October 26, 2023 Have you tried increasing AjaxTimeout? Quote Link to comment Share on other sites More sharing options...
picyka Posted October 26, 2023 Share Posted October 26, 2023 2 minutes ago, Farshad Mohajeri said: Já tentou aumentar o AjaxTimeout? Yes: 1800000 Quote Link to comment Share on other sites More sharing options...
Administrators Farshad Mohajeri Posted October 26, 2023 Administrators Share Posted October 26, 2023 1,800,000 = 1800 secs = 30 minutes It is too high! Please set to a value no longer than 3 minutes. Unless you have a reason for such a long Ajax request timeout. Quote Link to comment Share on other sites More sharing options...
picyka Posted October 26, 2023 Share Posted October 26, 2023 1 minuto atrás, Farshad Mohajeri disse: 1.800.000 = 1800 segundos = 30 minutos É muito alto! Defina um valor não superior a 3 minutos. A menos que você tenha um motivo para um tempo limite de solicitação do Ajax tão longo. I can put 3 minutes, no problem, I'll do it and update the system 1 Quote Link to comment Share on other sites More sharing options...
picyka Posted October 27, 2023 Share Posted October 27, 2023 @Farshad Mohajeri According to some published articles, it appears that Brazil has suffered strong waves of cyber attacks, I had several problems today, it seems that the system is working normally, and it starts to freeze giving a 401 error, this happens every second or minute, it seems that packet loss is occurring on the network. Unigui is sensitive in these situations. Any tips on this situation? Quote Link to comment Share on other sites More sharing options...
picyka Posted October 28, 2023 Share Posted October 28, 2023 No eurekalog errors, just console errors. Unigui.MP4 Quote Link to comment Share on other sites More sharing options...
picyka Posted October 28, 2023 Share Posted October 28, 2023 Analyzing the situation, I seem to see the following: 1) Slow client network 2) Unigui loses connection to the server 3) Unigui tries to reconnect and fails 4) maybe somewhere force resume the 401 Is this logical? Quote Link to comment Share on other sites More sharing options...
Sherzod Posted October 28, 2023 Share Posted October 28, 2023 Hello, "Loading" - what is it from? Quote Link to comment Share on other sites More sharing options...
picyka Posted October 28, 2023 Share Posted October 28, 2023 1 minuto atrás, Sherzod disse: Olá "Loading" - de onde é? I don't have Load in the Combo fields, I think when you use RemoteQuery it comes together. Quote Link to comment Share on other sites More sharing options...
picyka Posted October 28, 2023 Share Posted October 28, 2023 The Mascara is in the combo... I just saw it here Quote Link to comment Share on other sites More sharing options...
picyka Posted October 28, 2023 Share Posted October 28, 2023 info.json Quote Link to comment Share on other sites More sharing options...
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