nln Posted February 10, 2021 Share Posted February 10, 2021 I am trying to install Unigui 1.90.0.1545 and am having the following error message when requesting the license key: Credentials do not match : myemail@gmail.com I am using the same username and password to access the customer portal and it is working correctly. Quote Link to comment Share on other sites More sharing options...
Sherzod Posted February 11, 2021 Share Posted February 11, 2021 Hello, Have you tried generating a new key? Quote Link to comment Share on other sites More sharing options...
nln Posted February 11, 2021 Author Share Posted February 11, 2021 Thanks for the answer. But how do I generate a new key? Quote Link to comment Share on other sites More sharing options...
Sherzod Posted February 11, 2021 Share Posted February 11, 2021 Hello, 2 minutes ago, nln said: Thanks for the answer. But how do I generate a new key? Please follow the instructions: http://unigui.com/resources/installation-instructions http://unigui.com/doc/online_help/delphi-only.htm Quote Link to comment Share on other sites More sharing options...
nln Posted February 11, 2021 Author Share Posted February 11, 2021 I followed the instructions and it doesn't work. Quote Link to comment Share on other sites More sharing options...
Sherzod Posted February 11, 2021 Share Posted February 11, 2021 Can you login the portal with these credentials? Quote Link to comment Share on other sites More sharing options...
nln Posted February 11, 2021 Author Share Posted February 11, 2021 Yes, Quote Link to comment Share on other sites More sharing options...
Administrators Farshad Mohajeri Posted February 11, 2021 Administrators Share Posted February 11, 2021 Hi, I have assigned a new password to your account. Please check your inbox. Quote Link to comment Share on other sites More sharing options...
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