Hyperserver doesn't fire application

[augusto.pellis]

Good morning, I am deploying an application on a Windows server using Hyperserver. I've been following the same steps used in another installation which works perfectly.

The application looks stuck at loading so I added manu log entries for every event between main and login form. here's the result:

Program.exe: 00002B40: 16:53:31 [TUniServerModule]:HTTP Server Started on Port: 1026
Program.exe: 00001F9C: 16:53:31 [Program:]:Performing Main Module before Create checks
Program.exe: 00001F9C: 16:53:31 [Program:]:Ending Main Module before Create checks
Program.exe: 00001F9C: 16:53:31 [Program:]:Performing before Login checks
Program.exe: 00001F9C: 16:53:31 [Program:]:Before Login checks done
Program.exe: 00001F9C: 16:53:31 [Program:]:Performing Login Form before Create checks
Program.exe: 00001F9C: 16:53:31 [Program:]:Ending Login Form before Create checks
Program.exe: 00001F9C: 16:53:31 [Program:]:Performing Login Form before Show checks
Program.exe: 00001F9C: 16:53:31 [Program:]:Ending Login Form before Show checks
Program.exe: 00001F9C: 16:53:31 [Program:]:Performing Login Form On Show checks
Program.exe: 00001F9C: 16:53:31 [Program:]:Ending Login Form  On Show checks
Program.exe: 00001F9C: 16:53:31 [Program:]:Performing Login Form before Ready checks
Program.exe: 00001F9C: 16:53:31 [Program:]:Ending Login Form before Ready checks
Program.exe: 000012E4: 16:54:22 []:Node-2, Terminate Started.
Program.exe: 00002B40: 16:54:23 [TUniServerModule]:Shutting Down Server.
Program.exe: 00002B40: 16:54:23 [TUniServerModule]:Stopping HTTP Server.
Program.exe: 00002B40: 16:54:24 [TUniServerModule]:HTTP Server Stopped.
Program.exe: 00002B40: 16:54:24 [TUniGUISessionManager]:Terminating Session manager.
Program.exe: 00002B40: 16:54:24 [TUniGUISessionManager]:Stopping Cache Eraser...
Program.exe: 00002B40: 16:54:24 [TUniGUISessionManager]:Cache Eraser Stopped.
Program.exe: 00002B40: 16:54:24 [TUniGUISessionManager]:Destroying Worker Threads.
Program.exe: 00002B40: 16:54:24 [TUniGUISessionManager]:Session manager terminated.
Program.exe: 00002B40: 16:54:24 [TUniServerModule]:Server Shutdown Completed.

No loading mask, no login form..the only evidence the something about the application has loaded is the fact that on the browser window the right click is disabled accordingly to the application's settings.

Running the app as a service or standalone desktop works just fine, although terribly slow.

Has anyone ideas to point me to the solution?

Thank you all

Augusto

 

[Sherzod]

21 minutes ago, augusto.pellis said:

No loading mask, no login form..the only evidence the something about the application has loaded is the fact that on the browser window the right click is disabled accordingly to the application's settings.

Hello,

Does the server panel start?

[Wilton Ergon]

already tried to use another port?

 ex: 33000

[augusto.pellis]

14 hours ago, Sherzod said:

Hello,

Does the server panel start?

Hi Sherzod, it does start as usual...allows software updates and all functionalities

[augusto.pellis]

13 hours ago, wilton_rad said:

already tried to use another port?

 ex: 33000

Yes I did but no success. Same behaviour unfortunately; of course I checked the ports available in order not to have conflicts.

[Sherzod]

Do you have antivirus software installed?

[augusto.pellis]

14 minutes ago, Sherzod said:

Do you have antivirus software installed?

I've read similar threads and disabled temporarily the antivirus. No changes. Weird is that program is actually starting due to the events fired. No exceptions detected. Same software runs on another server. Ports are free. User has full rights over all folders. Don't know where to bang my head

[Sherzod]

1 hour ago, augusto.pellis said:

disabled temporarily the antivirus

You need to uninstall and try. 

[augusto.pellis]

1 hour ago, Sherzod said:

You need to uninstall and try. 

ok I will

 

[augusto.pellis]

On 5/29/2021 at 10:50 AM, augusto.pellis said:

ok I will

 

That was it, ESET was blocking the execution of the program through HyperServer. Non we will try to configure the antivirus to ignore the program. Thanks for your helpful assistance!

Augusto

[Sherzod]

4 minutes ago, augusto.pellis said:

That was it, ESET was blocking the execution of the program through HyperServer. Non we will try to configure the antivirus to ignore the program. Thanks for your helpful assistance!

Hello,

Yes. 

Anit-virus and other Protection Software

Some protection software such as anti-viruses can intercept HTTP communication and try to filter them. It may interfere with HTTP transport channel used to communicate between Nodes and HyperServer. We received reports that ESET anti-virus can filter HyperServer communication and prevent it from proper communication. It is important to make sure no such software is interfering with HTTP channels internally used by HyperServer. Actually, it is not recommended to install that type of protection software on a production server. Even if you want to have a protection software try using those which are specifically designed to work for server operating systems.

http://unigui.com/doc/online_help/important-notes.htm