Include script

[d.bernaert]

Hello,

I would like to include a script for support.

This is the script, how can I integrate this in my application?

<script type="text/javascript" src="http://assets.freshdesk.com/widget/freshwidget.js"></script>
<script type="text/javascript">
    FreshWidget.init("", {"queryString": "&widgetType=popup", "utf8": "✓", "widgetType": "popup", "buttonType": "text", "buttonText": "Support", "buttonColor": "white", "buttonBg": "#006063", "alignment": "1", "offset": "100px", "formHeight": "500px", "url": "https://adm-concept.freshdesk.com"} );
</script>

 

Thx.

Dominique

[Sherzod]

3 hours ago, d.bernaert said:

This is the script, how can I integrate this in my application?

Hello,

There are many ways to do this.

Try this one

UniServerModule -> CustomFiles:

http://assets.freshdesk.com/widget/freshwidget.js

MainForm -> Script:

FreshWidget.init("", {"queryString": "&widgetType=popup", "utf8": "✓", "widgetType": "popup", "buttonType": "text", "buttonText": "Support", "buttonColor": "white", "buttonBg": "#006063", "alignment": "1", "offset": "100px", "formHeight": "500px", "url": "https://adm-concept.freshdesk.com"} );

[d.bernaert]

Thx Sherzod,

got this one working.

I have another one for chat.

I tried the same, but that does not work.

Could you have a look?

Head section:

<script src="https://wchat.freshchat.com/js/widget.js"></script> 

Body section:

<script>
  window.fcWidget.init({
    token: "e53250f6-030b-49cb-8b99-fb80642172fd",
    host: "https://wchat.freshchat.com"
  });
</script>

Thx,

Dominique

[Sherzod]

I got this error:

TypeError: s is null                   widget.js:101:49

 

[d.bernaert]

Strange,

here is a screenshot of the settings.

I've included this in a regular website without any problems.

Dominique

[Sherzod]

6 minutes ago, d.bernaert said:

I've included this in a regular website without any problems.

Try this:

MainForm -> Script:

Ext.onReady(function() {  
  window.fcWidget.init({
    token: "e53250f6-030b-49cb-8b99-fb80642172fd",
    host: "https://wchat.freshchat.com"
  });
});

 

[d.bernaert]

Thx!

works perfectly.

Dominique