JhonSina Posted February 5 Share Posted February 5 Environment Unigui Version 1549 Windows 2019 + IIS Hyperserver I need help, my system gives this error at least once a week, I need help finding out what is causing the problem. Below is the hyperserver log. index.dll: 00000D24: 14:36:09 [TUniHyperServer.HandleHTTPRequest(), Node:[2]]:Socket Error # 10054 Connection reset by peer. index.dll: 00000D24: 14:36:09 [HttpExtensionProc[172.71.238.9]]:EIdSocketError : Socket Error # 10054 Connection reset by peer. : Addr: $00000000008D70A8 index.dll: 000016F4: 14:36:16 [SendCommand Error, Node: 2]:Socket Error # 10061 Connection refused. index.dll: 000016F4: 14:36:17 [SendCommand Error, Node: 2]:Socket Error # 10061 Connection refused. index.dll: 00000060: 14:36:25 [TUniHyperServer.HandleHTTPRequest(), Node:[2]]:Socket Error # 10061 Connection refused. index.dll: 00001278: 14:36:25 [TUniHyperServer.HandleHTTPRequest(), Node:[2]]:Socket Error # 10061 Connection refused. index.dll: 00000060: 14:36:25 [HttpExtensionProc[172.71.10.25]]:EIdSocketError : Socket Error # 10061 Connection refused. : Addr: $0000000000901914 index.dll: 00001278: 14:36:25 [HttpExtensionProc[172.71.10.25]]:EIdSocketError : Socket Error # 10061 Connection refused. : Addr: $0000000000901914 index.dll: 00001AEC: 14:36:26 [TUniHyperServer.HandleHTTPRequest(), Node:[2]]:Socket Error # 10061 Connection refused. index.dll: 00001AEC: 14:36:26 [HttpExtensionProc[172.71.10.24]]:EIdSocketError : Socket Error # 10061 Connection refused. : Addr: $0000000000901914 index.dll: 00001D74: 14:36:26 [TUniHyperServer.HandleHTTPRequest(), Node:[2]]:Socket Error # 10061 Connection refused. index.dll: 00001D74: 14:36:26 [HttpExtensionProc[172.71.10.25]]:EIdSocketError : Socket Error # 10061 Connection refused. : Addr: $0000000000901914 index.dll: 00000060: 14:36:26 [TUniHyperServer.HandleHTTPRequest(), Node:[2]]:Socket Error # 10061 Connection refused. index.dll: 00001278: 14:36:26 [TUniHyperServer.HandleHTTPRequest(), Node:[2]]:Socket Error # 10061 Connection refused. index.dll: 00000060: 14:36:26 [HttpExtensionProc[172.71.10.25]]:EIdSocketError : Socket Error # 10061 Connection refused. : Addr: $0000000000901914 index.dll: 00001278: 14:36:26 [HttpExtensionProc[172.71.10.25]]:EIdSocketError : Socket Error # 10061 Connection refused. : Addr: $0000000000901914 index.dll: 00000ACC: 14:36:27 [TUniHyperServer.HandleHTTPRequest(), Node:[2]]:Socket Error # 10061 Connection refused. index.dll: 00001D74: 14:36:27 [TUniHyperServer.HandleHTTPRequest(), Node:[2]]:Socket Error # 10061 Connection refused. index.dll: 00000ACC: 14:36:27 [HttpExtensionProc[172.71.10.25]]:EIdSocketError : Socket Error # 10061 Connection refused. : Addr: $0000000000901914 index.dll: 00001D74: 14:36:27 [HttpExtensionProc[172.71.10.24]]:EIdSocketError : Socket Error # 10061 Connection refused. : Addr: $0000000000901914 index.dll: 00000060: 14:36:27 [TUniHyperServer.HandleHTTPRequest(), Node:[2]]:Socket Error # 10061 Connection refused. index.dll: 00001278: 14:36:27 [TUniHyperServer.HandleHTTPRequest(), Node:[2]]:Socket Error # 10061 Connection refused. index.dll: 00000060: 14:36:27 [HttpExtensionProc[172.71.10.25]]:EIdSocketError : Socket Error # 10061 Connection refused. : Addr: $0000000000901914 index.dll: 00001278: 14:36:27 [HttpExtensionProc[172.71.10.25]]:EIdSocketError : Socket Error # 10061 Connection refused. : Addr: $0000000000901914 index.dll: 00000ACC: 14:36:28 [TUniHyperServer.HandleHTTPRequest(), Node:[2]]:Socket Error # 10061 Connection refused. index.dll: 00000ACC: 14:36:28 [HttpExtensionProc[172.71.10.25]]:EIdSocketError : Socket Error # 10061 Connection refused. : Addr: $0000000000901914 index.dll: 00001AEC: 14:36:28 [TUniHyperServer.HandleHTTPRequest(), Node:[2]]:Socket Error # 10061 Connection refused. index.dll: 00001AEC: 14:36:28 [HttpExtensionProc[172.71.10.25]]:EIdSocketError : Socket Error # 10061 Connection refused. : Addr: $0000000000901914 index.dll: 000016F4: 14:36:28 [SendCommand Error, Node: 2]:Socket Error # 10061 Connection refused. index.dll: 00000660: 14:36:28 [TUniHyperServer.HandleHTTPRequest(), Node:[2]]:Socket Error # 10061 Connection refused. index.dll: 00000660: 14:36:28 [HttpExtensionProc[172.71.10.24]]:EIdSocketError : Socket Error # 10061 Connection refused. : Addr: $0000000000901914 index.dll: 00000060: 14:36:28 [TUniHyperServer.HandleHTTPRequest(), Node:[2]]:Socket Error # 10061 Connection refused. index.dll: 00000060: 14:36:28 [HttpExtensionProc[172.71.10.25]]:EIdSocketError : Socket Error # 10061 Connection refused. : Addr: $0000000000901914 index.dll: 00000ACC: 14:36:29 [TUniHyperServer.HandleHTTPRequest(), Node:[2]]:Socket Error # 10061 Connection refused. index.dll: 00001AEC: 14:36:29 [TUniHyperServer.HandleHTTPRequest(), Node:[2]]:Socket Error # 10061 Connection refused. index.dll: 00000ACC: 14:36:29 [HttpExtensionProc[172.71.10.25]]:EIdSocketError : Socket Error # 10061 Connection refused. : Addr: $0000000000901914 index.dll: 00001AEC: 14:36:29 [HttpExtensionProc[172.71.10.25]]:EIdSocketError : Socket Error # 10061 Connection refused. : Addr: $0000000000901914 index.dll: 000016F4: 14:36:29 [SendCommand Error, Node: 2]:Socket Error # 10061 Connection refused. index.dll: 00000060: 14:36:29 [TUniHyperServer.HandleHTTPRequest(), Node:[2]]:Socket Error # 10061 Connection refused. index.dll: 00000060: 14:36:29 [HttpExtensionProc[172.71.10.25]]:EIdSocketError : Socket Error # 10061 Connection refused. : Addr: $0000000000901914 index.dll: 00000D24: 14:36:29 [TUniHyperServer.HandleHTTPRequest(), Node:[2]]:Socket Error # 10061 Connection refused. index.dll: 00000D24: 14:36:29 [HttpExtensionProc[172.71.10.24]]:EIdSocketError : Socket Error # 10061 Connection refused. : Addr: $0000000000901914 index.dll: 00000660: 14:36:30 [TUniHyperServer.HandleHTTPRequest(), Node:[2]]:Socket Error # 10061 Connection refused. index.dll: 00001AEC: 14:36:30 [TUniHyperServer.HandleHTTPRequest(), Node:[2]]:Socket Error # 10061 Connection refused. index.dll: 00000660: 14:36:30 [HttpExtensionProc[172.71.10.25]]:EIdSocketError : Socket Error # 10061 Connection refused. : Addr: $0000000000901914 index.dll: 00001AEC: 14:36:30 [HttpExtensionProc[172.71.10.25]]:EIdSocketError : Socket Error # 10061 Connection refused. : Addr: $0000000000901914 index.dll: 000016F4: 14:36:40 [SendCommand Error, Node: 2]:Socket Error # 10061 Connection refused. index.dll: 000016F4: 14:36:41 [SendCommand Error, Node: 2]:Socket Error # 10061 Connection refused. index.dll: 000008D8: 14:36:47 [TUniHyperServer.HandleHTTPRequest(), Node:[2]]:Socket Error # 10061 Connection refused. index.dll: 000008D8: 14:36:47 [HttpExtensionProc[172.68.18.240]]:EIdSocketError : Socket Error # 10061 Connection refused. : Addr: $0000000000901914 index.dll: 000016F4: 14:36:53 [SendCommand Error, Node: 2]:Socket Error # 10061 Connection refused. index.dll: 000016F4: 14:36:54 [SendCommand Error, Node: 2]:Socket Error # 10061 Connection refused. index.dll: 000016F4: 14:36:54 [Node #2]:Node Status request timed out. Node purged. Quote Link to comment Share on other sites More sharing options...
Administrators Farshad Mohajeri Posted February 6 Administrators Share Posted February 6 Hello, First of all make sure you use a different app pool for your hyperserver which uses LocalSystem account. https://www.unigui.com/doc/online_help/index.html?installing-and-configuring-hyp.htm You must also make sure no 3rd party anti virus application is blocking TCP/IP ports. Quote Link to comment Share on other sites More sharing options...
JhonSina Posted March 5 Author Share Posted March 5 I updated the unigui version to 1571, but the error still occurs. I created a separate pool and gave it the Administrator user. I'm lost, I don't know what to do to fix this error, below are some logs. Hyperserver Log: index.dll: 000001C0: 14:56:34 [HttpExtensionProc[172.71.11.5]]:EUniHyperServerException : TUniHyperServer.HandleHTTPRequest(), Node:[3], EIdSocketError, Socket Error # 10054 Connection reset by peer. : Addr: $007866B7 index.dll: 000006E0: 14:56:36 [HttpExtensionProc[172.71.11.5]]:EUniHyperServerException : TUniHyperServer.HandleHTTPRequest(), Node:[3], EIdSocketError, Socket Error # 10061 Connection refused. : Addr: $007866B7 index.dll: 00002234: 14:56:38 [SendCommand Error, Node: 3]:Socket Error # 10061 Connection refused. index.dll: 000006E0: 14:56:42 [HttpExtensionProc[172.71.11.6]]:EUniHyperServerException : TUniHyperServer.HandleHTTPRequest(), Node:[3], EIdSocketError, Socket Error # 10061 Connection refused. : Addr: $007866B7 index.dll: 00001DE0: 14:56:47 [HttpExtensionProc[172.71.11.6]]:EUniHyperServerException : TUniHyperServer.HandleHTTPRequest(), Node:[3], EIdSocketError, Socket Error # 10061 Connection refused. : Addr: $007866B7 index.dll: 00002234: 14:56:49 [SendCommand Error, Node: 3]:Socket Error # 10061 Connection refused. index.dll: 00001DE0: 14:56:52 [HttpExtensionProc[172.71.11.5]]:EUniHyperServerException : TUniHyperServer.HandleHTTPRequest(), Node:[3], EIdSocketError, Socket Error # 10061 Connection refused. : Addr: $007866B7 index.dll: 000001C0: 14:56:57 [HttpExtensionProc[172.71.11.5]]:EUniHyperServerException : TUniHyperServer.HandleHTTPRequest(), Node:[3], EIdSocketError, Socket Error # 10061 Connection refused. : Addr: $007866B7 index.dll: 00002234: 14:57:01 [SendCommand Error, Node: 3]:Socket Error # 10061 Connection refused. index.dll: 000001C0: 14:57:02 [HttpExtensionProc[172.71.11.6]]:EUniHyperServerException : TUniHyperServer.HandleHTTPRequest(), Node:[3], EIdSocketError, Socket Error # 10061 Connection refused. : Addr: $007866B7 index.dll: 00001DE0: 14:57:07 [HttpExtensionProc[172.71.11.6]]:EUniHyperServerException : TUniHyperServer.HandleHTTPRequest(), Node:[3], EIdSocketError, Socket Error # 10061 Connection refused. : Addr: $007866B7 index.dll: 00000E3C: 14:57:12 [HttpExtensionProc[172.71.11.5]]:EUniHyperServerException : TUniHyperServer.HandleHTTPRequest(), Node:[3], EIdSocketError, Socket Error # 10061 Connection refused. : Addr: $007866B7 index.dll: 00002234: 14:57:12 [SendCommand Error, Node: 3]:Socket Error # 10061 Connection refused. index.dll: 00002234: 14:57:12 [Node #3]:Node Status request timed out. Node purged. index.dll: 00001E90: 17:16:37 [HttpExtensionProc[172.69.90.112]]:EUniHyperServerException : TUniHyperServer.HandleHTTPRequest(), Node:[6], EIdSocketError, Socket Error # 10054 Connection reset by peer. : Addr: $007866B7 index.dll: 00000B34: 17:16:39 [HttpExtensionProc[172.69.90.113]]:EUniHyperServerException : TUniHyperServer.HandleHTTPRequest(), Node:[6], EIdSocketError, Socket Error # 10061 Connection refused. : Addr: $007866B7 index.dll: 000020BC: 17:16:45 [HttpExtensionProc[172.69.90.112]]:EUniHyperServerException : TUniHyperServer.HandleHTTPRequest(), Node:[6], EIdSocketError, Socket Error # 10061 Connection refused. : Addr: $007866B7 index.dll: 00002234: 17:16:47 [SendCommand Error, Node: 6]:Socket Error # 10061 Connection refused. index.dll: 00001C08: 17:16:50 [HttpExtensionProc[172.69.90.113]]:EUniHyperServerException : TUniHyperServer.HandleHTTPRequest(), Node:[6], EIdSocketError, Socket Error # 10061 Connection refused. : Addr: $007866B7 index.dll: 00001C08: 17:16:55 [HttpExtensionProc[172.69.90.112]]:EUniHyperServerException : TUniHyperServer.HandleHTTPRequest(), Node:[6], EIdSocketError, Socket Error # 10061 Connection refused. : Addr: $007866B7 index.dll: 00002234: 17:16:58 [SendCommand Error, Node: 6]:Socket Error # 10061 Connection refused. index.dll: 00000F20: 17:17:00 [HttpExtensionProc[172.69.90.113]]:EUniHyperServerException : TUniHyperServer.HandleHTTPRequest(), Node:[6], EIdSocketError, Socket Error # 10061 Connection refused. : Addr: $007866B7 index.dll: 00001E90: 17:17:05 [HttpExtensionProc[172.69.90.113]]:EUniHyperServerException : TUniHyperServer.HandleHTTPRequest(), Node:[6], EIdSocketError, Socket Error # 10061 Connection refused. : Addr: $007866B7 index.dll: 00002234: 17:17:09 [SendCommand Error, Node: 6]:Socket Error # 10061 Connection refused. index.dll: 00001E90: 17:17:10 [HttpExtensionProc[172.69.90.112]]:EUniHyperServerException : TUniHyperServer.HandleHTTPRequest(), Node:[6], EIdSocketError, Socket Error # 10061 Connection refused. : Addr: $007866B7 index.dll: 00001E90: 17:17:15 [HttpExtensionProc[172.69.90.113]]:EUniHyperServerException : TUniHyperServer.HandleHTTPRequest(), Node:[6], EIdSocketError, Socket Error # 10061 Connection refused. : Addr: $007866B7 index.dll: 00002234: 17:17:21 [SendCommand Error, Node: 6]:Socket Error # 10061 Connection refused. index.dll: 00002234: 17:17:21 [Node #6]:Node Status request timed out. Node purged. index.dll: 00001E90: 17:17:40 [HttpExtensionProc[172.69.90.112]]:EUniHyperServerException : TUniHyperServer.HandleHTTPRequest(), Node:[2], EIdSocketError, Socket Error # 10054 Connection reset by peer. : Addr: $007866B7 index.dll: 00002234: 17:17:42 [SendCommand Error, Node: 2]:Socket Error # 10061 Connection refused. index.dll: 000020BC: 17:17:43 [HttpExtensionProc[172.69.90.113]]:EUniHyperServerException : TUniHyperServer.HandleHTTPRequest(), Node:[2], EIdSocketError, Socket Error # 10061 Connection refused. : Addr: $007866B7 index.dll: 00002234: 17:17:53 [SendCommand Error, Node: 2]:Socket Error # 10061 Connection refused. index.dll: 00002234: 17:18:05 [SendCommand Error, Node: 2]:Socket Error # 10061 Connection refused. index.dll: 00002234: 17:18:16 [SendCommand Error, Node: 2]:Socket Error # 10061 Connection refused. index.dll: 00002234: 17:18:16 [Node #2]:Node Status request timed out. Node purged. Windows Log: Faulting application name: index.exe, version: 1.0.0.0, timestamp: 0x65e342e8 Failing module name: unknown, version: 0.0.0.0, timestamp: 0x00000000 Exception code: 0xc0000005 Fault offset: 0x00000000 Faulting process ID: 0x2190 Failed application start time: 0x01da6e1f1ed5c3f7 Faulting application path: \\?\C:\Apps\trifaster\index.exe Failed module path: unknown Report ID: 3987c97d-0060-4f64-a963-9d6ae2b956c4 Full name of the failed package: Application ID relative to the failed package: Bucket failure 1215421309985134454, type 5 Event Name: BEX Answer: Not available CAB ID: 0 Problem signature: Q1: index.exe P2: 1.0.0.0 P3: 65e342e8 Q4: StackHash_898a P5: 0.0.0.0 P6: 00000000 P7: PCH_F1_FROM_ntdll+0x00071C4C P8: c0000005 P9: 00000008 Q10: Attached files: \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERAFAE.tmp.dmp \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERB0E7.tmp.WERInternalMetadata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERB108.tmp.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERB106.tmp.csv \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERB126.tmp.txt These files may be available at: \\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_index.exe_8336879fb769078547bb68258248c8e84c0ee22_c8096e52_195bb53c Analysis symbol: Checking again for a solution: 0 Report ID: 3987c97d-0060-4f64-a963-9d6ae2b956c4 Report Status: 268435456 Bucket with hash: 940860b33b50fe78c0de0b3dea1a9776CAB Guid: 0 Quote Link to comment Share on other sites More sharing options...
Administrators Farshad Mohajeri Posted March 5 Administrators Share Posted March 5 Your Node exe file (index.exe) crashes for an unknown reason. Please also check node log files which is located under folder "index.exe". Quote Link to comment Share on other sites More sharing options...
JhonSina Posted March 5 Author Share Posted March 5 Attached are the logs node 6.log hyperserver.log node 3.log Quote Link to comment Share on other sites More sharing options...
Administrators Farshad Mohajeri Posted March 5 Administrators Share Posted March 5 1) Please set your pool settings based on below instructions: https://www.unigui.com/doc/online_help/hyperserver-isapi-module-mode.htm https://www.unigui.com/doc/online_help/using-a-different-account-for-.htm 2) Make sure no 3rd party virus protection software is installed on your server. Quote Link to comment Share on other sites More sharing options...
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