davor242 Posted August 15, 2017 Posted August 15, 2017 Hi, How does Team Management work? How do I extend an existing license with additional seats? How do I add members to the Team? Are all Team Members equal, multiple admins - how about transfer of admin rights? Quote
Administrators Farshad Mohajeri Posted August 15, 2017 Administrators Posted August 15, 2017 Hi, How does Team Management work? How do I extend an existing license with additional seats? How do I add members to the Team? Are all Team Members equal, multiple admins - how about transfer of admin rights? Hi, Simply order new licenses using same email address you have used before to order. As soon as you buy new licenses they can be assigned to new team members. There is only one admin. Admin rights can't be transferred but you can ask us to change email address for admin. Thanks Quote
davor242 Posted August 16, 2017 Author Posted August 16, 2017 Thank you, Farshad. PS. unigui online store stills says Beta. Quote
Administrators Farshad Mohajeri Posted August 16, 2017 Administrators Posted August 16, 2017 PS. unigui online store stills says Beta. Quote
davor242 Posted August 25, 2017 Author Posted August 25, 2017 I have now two licenses on my account. Now do I add a team member? Quote
Administrators Farshad Mohajeri Posted August 25, 2017 Administrators Posted August 25, 2017 I have now two licenses on my account. Now do I add a team member? Yes, just remove the default user assigned by license manager. Then add a new team member which you can assign it to your new license. Quote
davor242 Posted August 25, 2017 Author Posted August 25, 2017 Thanks. Works excellent. For reference: license manager assigns license automatically and actions to create new members are only available when there is an unassigned license. 1 Quote
davor242 Posted June 10, 2019 Author Posted June 10, 2019 New situation. I have five team members created and visible in customer portal and a five-member license. I need to create two new members (replacing two existing ones). But cannot. I go to product, select license and add user. But the create new user button is greyed and I only see the existing five. Quote
Administrators Farshad Mohajeri Posted June 10, 2019 Administrators Posted June 10, 2019 6 hours ago, davor242 said: New situation. I have five team members created and visible in customer portal and a five-member license. I need to create two new members (replacing two existing ones). But cannot. I go to product, select license and add user. But the create new user button is greyed and I only see the existing five. Hi Davor, Currently, you can not erase members. You must send us a request with email addresses of those members you want to remove from your team. Thank you Quote
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