Ordering Problem

[cocoa.zhao]

I have ordered the package "uniGUI Complete - Professional Edition (Beta)", the money USD890 is gone, but the website told me that the payment is not accepted, what wrong, could you please help me with it?

 

The bank told me to contact with you.

[Farshad Mohajeri]

Hello

 

Sorry for the problem.

Sometimes orders are cancelled, but your bank keeps the amount for a while. It can take 24 hrs to release the amount back to your card.

I have already contacted our payment processor to investigate the issue.

 

I will inform you as soon as I have more info on this.

 

Since it is weekend it may take a bit longer to investigate it.

 

Thank you

[onlineng]

Hello,

 

     I have ordered uniGUI, but entered wrong address . How can I change it before we wire transfer it ?

 

Regards.

[Farshad Mohajeri]

Hello,

 

     I have ordered uniGUI, but entered wrong address . How can I change it before we wire transfer it ?

 

Regards.

 

Is it your email address or postal address?

[Farshad Mohajeri]

Hello,

 

     I have ordered uniGUI, but entered wrong address . How can I change it before we wire transfer it ?

 

Regards.

 

Please send me your address and I will correct it in your order.

 

Thank you

[onlineng]

My postal address was wrong. Correct address is:

 

First and Last name: Predrag Zivanovic

Company: DP Products

Address: Njegoseva 19

City: Beograd

Country: Serbia

 

Please send me correct invoice.

[onlineng]

Postal code for Beograd is 11000 Beograd

[Farshad Mohajeri]

I will fix it tomorrow.

Thx

[Farshad Mohajeri]

My postal address was wrong. Correct address is:

 

First and Last name: Predrag Zivanovic

Company: DP Products

Address: Njegoseva 19

City: Beograd

Country: Serbia

 

Please send me correct invoice.

 

I fixed your details.

You can access your invoice from same link.

 

Regards

[rtalmeida]

We are trying to buy UNIGUI, however, with the payment methods of your site we are not getting, I need to know if there is another way to make the payment.

Thank you
RTAlmeida.

[Farshad Mohajeri]

We are trying to buy UNIGUI, however, with the payment methods of your site we are not getting, I need to know if there is another way to make the payment.

 

Thank you

RTAlmeida.

 

Hello

 

Please let me know the error message you are getting. Which payment methods did you try?

[rtalmeida]

I already tried with credit card and with paypal and both reported error.