Jump to content

Recommended Posts

  • Administrators
Posted

I am going to purchase "uniGui complete" license, but i need na invoice issued to my company width our VAT number (PT) for fiscal purpuses.

Where do I put that info in the order?

In that case, is it with or without VAT? Since is between to European Countries.

 

Best tregards,

 

Orlando

 

Hello,

 

Let me explain. When you order, at the last page before you complete the payment there is a field where you can enter your VAT id.

After your VAT id is entered it will be evaluated and VAT will not be charged for your order.

 

Thank you

Posted

Hello,

 

Let me explain. When you order, at the last page before you complete the payment there is a field where you can enter your VAT id.

After your VAT id is entered it will be evaluated and VAT will not be charged for your order.

 

Thank you

 

Thank you for your reply.

 

When i try to pay with paypal, it goes directly to payment and that option does not appear.

I've tryed to pay with credit card, but it is allways refused (several cards). It could be a bank security feature (it was what the bank said to me).

Should i submit the order using "wire transfer"?

 

Best regards,

Posted

When you use PayPal, after you finish with Paypal it will return to our store again where you can finalize the purchase and enter your VAT ID.

 

OK, but i will pay with VAT...

And you will issue an invoice without VAT...

Posted

Hi,

 

No it will not complete the payment. It completes it only when you are back to our store..

Please try it. If it fails let me know and I will execute a refund immediately.

 

Nop, tryed to place an order with "wire transfer":

 

"

Order Failed
We regret that your payment or order could not be accepted. There are many reasons why this might occur. We value your business and would like to help you complete this order. Please contact us for assistance.

"

I've sent you a comment at the end of the page...

 

Hoping to hear from you...

  • Administrators
Posted

Nop, tryed to place an order with "wire transfer":

 

"

Order Failed
We regret that your payment or order could not be accepted. There are many reasons why this might occur. We value your business and would like to help you complete this order. Please contact us for assistance.

"

I've sent you a comment at the end of the page...

 

Hoping to hear from you...

 

Hi,

 

Did you try wire transfer and it failed?

 

Please send me your email address you used to order in a private message.

 

Sorry for the problem.

  • 2 weeks later...
Posted

hi Mr. Farshad...

 

i just order UNIGui on Nov,27 via paypal....

i received my bill on dec, 4 and my transaction was posted at nov, 29....

 

but until now i have not received any license and user id to login in customer portal....

 

please response and help me A.S.A.P couse i need to develope my work quickly...

 

BTA my transaction id/paypal was 0F813595KM677114N (status completed)

 

thanks...

  • Administrators
Posted

hi Mr. Farshad...

 

i just order UNIGui on Nov,27 via paypal....

i received my bill on dec, 4 and my transaction was posted at nov, 29....

 

but until now i have not received any license and user id to login in customer portal....

 

please response and help me A.S.A.P couse i need to develope my work quickly...

 

BTA my transaction id/paypal was 0F813595KM677114N (status completed)

 

thanks...

 

Hi

 

Thank you for your order.

 

Yes, your order is completed and all related emails are sent to your email in the same day of 27th November.

I suspect that some of those mails are gone into your spam folder.

Can you please check your spam folder?

  • 2 weeks later...
  • 8 months later...
  • Administrators
Posted

Where i can get coupon ? Is it really work coupon for when first user buy?

I want to buy complete version

 

Hi,

 

Coupons may only be available in events, seminars or special conditions.

 

Thank you

  • 3 months later...
  • Administrators
Posted
27 minutes ago, aln02 said:

Hi.

We need to renew subscription before it expires or there is some time until the possibility of renewal?

Thanks.

Hi,

you can renew after it expires. It's recommended to do this within first month after expiration.

 

  • Administrators
Posted
5 hours ago, Freeman35 said:

If renew next year?  Can we lost discount or some one else?

Currently, there is no time limit, but we can restrict it in the future, so if you want to renew please don't wait more than six months.

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

×
×
  • Create New...