Administrators Farshad Mohajeri Posted October 28, 2013 Administrators Posted October 28, 2013 Update 5 Nov 2014: Beta mode Customer Portal is no longer online. This was a temporary service. Dear Developers, You can enter customer area by clicking here. At the moment all you can do here is issuing a license key which will be sent to your forum email address. In order to login you need to enter your forum email address and password. Important notes: -If you haven't used your primary email or your corporate email address to register in forums it is right time to change your email address before you access customer area web application. The reason for this is that we will use your email as our primary source to identify you. So it is better to identify yourself with an email address such as myfullname@mycompany.com rather than an email like hann_solo85@hotmail.com. -Change your password now if you think it is not strong enough. Customer area will be a private area for you and it is better not to protect it with a password as simple as 1234. -By entering customer area you agree that you are given access to a commercial product and all the license keys are issued solely for you and your own usage. None of these information can be shared with other developers, third parties, forum members and etc. You are responsible for keeping your license keys from unauthorized access. - Please inform us about possible technical issues regarding customer area web application by posting in this forum. - Currently there is an issue in forum password hash calculation method. Make sure your password contains alphanumeric characters only: a..z, A..Z, 0..9 With regards Farshad Mohajeri 4
heromo80 Posted October 29, 2013 Posted October 29, 2013 Hi Mr. Farshad Mohajeri I change the email but still not enter the customer area, which I do in that case? thanks
richard_wu Posted October 29, 2013 Posted October 29, 2013 Has received License。 Thanks Farshad. 0 Quote MultiQuote
heromo80 Posted October 29, 2013 Posted October 29, 2013 Hi Mr. Farshad Mohajeri I change the email but still not enter the customer area, which I do in that case? thanks OK. I already generate the license. Change the password and it worked. Thanks
Sherzod Posted October 29, 2013 Posted October 29, 2013 Dear Developers, You can enter customer area by clicking here. At the moment all you can do here is issuing a license key which will be sent to your forum email address. In order to login you need to enter your forum email address and password. Important notes: -If you haven't used your primary email or your corporate email address to register in forums it is right time to change your email address before you access customer area web application. The reason for this is that we will use your email as our primary source to identify you. So it is better to identify yourself with an email address such as myfullname@mycompany.com rather than an email like hann_solo85@hotmail.com. -Change your password now if you think it is not strong enough. Customer area will be a private area for you and it is better not to protect it with a password as simple as 1234. -By entering customer area you agree that you are given access to a commercial product and all the license keys are issued solely for you and your own usage. None of these information can be shared with other developers, third parties, forum members and etc. You are responsible for keeping your license keys from unauthorized access. - Please inform us about possible technical issues regarding customer area web application by posting in this forum. With regards Farshad Mohajeri Invalid email or password. Strange!! 1. Email - email address in forum 2. Password - password to enter the forum.
Sherzod Posted October 29, 2013 Posted October 29, 2013 In order to login you need to enter your forum email address and password. Dear Farshad, What is the problem why I can `t enter in Customer Area .....??? ???
zilav Posted October 29, 2013 Posted October 29, 2013 Changed email, received license, worked like a charm. Thanks! Will we bind this license to the ExtJS license in future, or how it will be tied to the actual ExtJS? I have one from Sencha, can test if you need any help.
Sherzod Posted October 29, 2013 Posted October 29, 2013 Changed email, received license, worked like a charm. Thanks! I'm happy for you. I changed my email, but to no avail!
Administrators Farshad Mohajeri Posted October 29, 2013 Author Administrators Posted October 29, 2013 Those who are facing problem entering the site please mail me your password to info@fmsoft.net
Administrators Farshad Mohajeri Posted October 29, 2013 Author Administrators Posted October 29, 2013 Farshad I re-sent.... The password you sent is not correct. I can't log on forums using it.
Sherzod Posted October 29, 2013 Posted October 29, 2013 The password you sent is not correct. I can't log on forums using it. I do not understand, I logged to the forum?
Administrators Farshad Mohajeri Posted October 29, 2013 Author Administrators Posted October 29, 2013 I do not understand, I logged to the forum? Try login off and on again using same password.
Sherzod Posted October 29, 2013 Posted October 29, 2013 SORRY i not understand I log in with this password
Administrators Farshad Mohajeri Posted October 29, 2013 Author Administrators Posted October 29, 2013 SORRY i not understand I log in with this password OK. I'm investigating the issue. Give me a lil time...
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