cocoa.zhao Posted May 9, 2015 Share Posted May 9, 2015 I have ordered the package "uniGUI Complete - Professional Edition (Beta)", the money USD890 is gone, but the website told me that the payment is not accepted, what wrong, could you please help me with it? The bank told me to contact with you. Link to comment Share on other sites More sharing options...
Administrators Farshad Mohajeri Posted May 9, 2015 Administrators Share Posted May 9, 2015 Hello Sorry for the problem. Sometimes orders are cancelled, but your bank keeps the amount for a while. It can take 24 hrs to release the amount back to your card. I have already contacted our payment processor to investigate the issue. I will inform you as soon as I have more info on this. Since it is weekend it may take a bit longer to investigate it. Thank you Link to comment Share on other sites More sharing options...
onlineng Posted May 21, 2015 Share Posted May 21, 2015 Hello, I have ordered uniGUI, but entered wrong address . How can I change it before we wire transfer it ? Regards. Link to comment Share on other sites More sharing options...
Administrators Farshad Mohajeri Posted May 21, 2015 Administrators Share Posted May 21, 2015 Hello, I have ordered uniGUI, but entered wrong address . How can I change it before we wire transfer it ? Regards. Is it your email address or postal address? Link to comment Share on other sites More sharing options...
Administrators Farshad Mohajeri Posted May 21, 2015 Administrators Share Posted May 21, 2015 Hello, I have ordered uniGUI, but entered wrong address . How can I change it before we wire transfer it ? Regards. Please send me your address and I will correct it in your order. Thank you 1 Link to comment Share on other sites More sharing options...
onlineng Posted May 21, 2015 Share Posted May 21, 2015 My postal address was wrong. Correct address is: First and Last name: Predrag Zivanovic Company: DP Products Address: Njegoseva 19 City: Beograd Country: Serbia Please send me correct invoice. Link to comment Share on other sites More sharing options...
onlineng Posted May 21, 2015 Share Posted May 21, 2015 Postal code for Beograd is 11000 Beograd Link to comment Share on other sites More sharing options...
Administrators Farshad Mohajeri Posted May 21, 2015 Administrators Share Posted May 21, 2015 I will fix it tomorrow. Thx Link to comment Share on other sites More sharing options...
Administrators Farshad Mohajeri Posted May 22, 2015 Administrators Share Posted May 22, 2015 My postal address was wrong. Correct address is: First and Last name: Predrag Zivanovic Company: DP Products Address: Njegoseva 19 City: Beograd Country: Serbia Please send me correct invoice. I fixed your details. You can access your invoice from same link. Regards Link to comment Share on other sites More sharing options...
rtalmeida Posted March 28, 2017 Share Posted March 28, 2017 We are trying to buy UNIGUI, however, with the payment methods of your site we are not getting, I need to know if there is another way to make the payment.Thank youRTAlmeida. Link to comment Share on other sites More sharing options...
Administrators Farshad Mohajeri Posted March 28, 2017 Administrators Share Posted March 28, 2017 We are trying to buy UNIGUI, however, with the payment methods of your site we are not getting, I need to know if there is another way to make the payment. Thank you RTAlmeida. Hello Please let me know the error message you are getting. Which payment methods did you try? Link to comment Share on other sites More sharing options...
rtalmeida Posted March 28, 2017 Share Posted March 28, 2017 I already tried with credit card and with paypal and both reported error. Link to comment Share on other sites More sharing options...
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