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Ordering Problem


cocoa.zhao
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I have ordered the package "uniGUI Complete - Professional Edition (Beta)", the money USD890 is gone, but the website told me that the payment is not accepted, what wrong, could you please help me with it?

 

The bank told me to contact with you.

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Hello

 

Sorry for the problem.

Sometimes orders are cancelled, but your bank keeps the amount for a while. It can take 24 hrs to release the amount back to your card.

I have already contacted our payment processor to investigate the issue.

 

I will inform you as soon as I have more info on this.

 

Since it is weekend it may take a bit longer to investigate it.

 

Thank you

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  • 2 weeks later...
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My postal address was wrong. Correct address is:

 

First and Last name: Predrag Zivanovic

Company: DP Products

Address: Njegoseva 19

City: Beograd

Country: Serbia

 

Please send me correct invoice.

 

I fixed your details.

You can access your invoice from same link.

 

Regards

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  • 1 year later...

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