Jump to content

Questions & Answers


Farshad Mohajeri

Recommended Posts

  • Administrators

I am going to purchase "uniGui complete" license, but i need na invoice issued to my company width our VAT number (PT) for fiscal purpuses.

Where do I put that info in the order?

In that case, is it with or without VAT? Since is between to European Countries.

 

Best tregards,

 

Orlando

 

Hello,

 

Let me explain. When you order, at the last page before you complete the payment there is a field where you can enter your VAT id.

After your VAT id is entered it will be evaluated and VAT will not be charged for your order.

 

Thank you

Link to comment
Share on other sites

Hello,

 

Let me explain. When you order, at the last page before you complete the payment there is a field where you can enter your VAT id.

After your VAT id is entered it will be evaluated and VAT will not be charged for your order.

 

Thank you

 

Thank you for your reply.

 

When i try to pay with paypal, it goes directly to payment and that option does not appear.

I've tryed to pay with credit card, but it is allways refused (several cards). It could be a bank security feature (it was what the bank said to me).

Should i submit the order using "wire transfer"?

 

Best regards,

Link to comment
Share on other sites

When you use PayPal, after you finish with Paypal it will return to our store again where you can finalize the purchase and enter your VAT ID.

 

OK, but i will pay with VAT...

And you will issue an invoice without VAT...

Link to comment
Share on other sites

Hi,

 

No it will not complete the payment. It completes it only when you are back to our store..

Please try it. If it fails let me know and I will execute a refund immediately.

 

Nop, tryed to place an order with "wire transfer":

 

"

Order Failed
We regret that your payment or order could not be accepted. There are many reasons why this might occur. We value your business and would like to help you complete this order. Please contact us for assistance.

"

I've sent you a comment at the end of the page...

 

Hoping to hear from you...

Link to comment
Share on other sites

  • Administrators

Nop, tryed to place an order with "wire transfer":

 

"

Order Failed
We regret that your payment or order could not be accepted. There are many reasons why this might occur. We value your business and would like to help you complete this order. Please contact us for assistance.

"

I've sent you a comment at the end of the page...

 

Hoping to hear from you...

 

Hi,

 

Did you try wire transfer and it failed?

 

Please send me your email address you used to order in a private message.

 

Sorry for the problem.

Link to comment
Share on other sites

  • 2 weeks later...

hi Mr. Farshad...

 

i just order UNIGui on Nov,27 via paypal....

i received my bill on dec, 4 and my transaction was posted at nov, 29....

 

but until now i have not received any license and user id to login in customer portal....

 

please response and help me A.S.A.P couse i need to develope my work quickly...

 

BTA my transaction id/paypal was 0F813595KM677114N (status completed)

 

thanks...

Link to comment
Share on other sites

  • Administrators

hi Mr. Farshad...

 

i just order UNIGui on Nov,27 via paypal....

i received my bill on dec, 4 and my transaction was posted at nov, 29....

 

but until now i have not received any license and user id to login in customer portal....

 

please response and help me A.S.A.P couse i need to develope my work quickly...

 

BTA my transaction id/paypal was 0F813595KM677114N (status completed)

 

thanks...

 

Hi

 

Thank you for your order.

 

Yes, your order is completed and all related emails are sent to your email in the same day of 27th November.

I suspect that some of those mails are gone into your spam folder.

Can you please check your spam folder?

Link to comment
Share on other sites

  • 2 weeks later...
  • 8 months later...
  • 3 months later...

Please sign in to comment

You will be able to leave a comment after signing in



Sign In Now
×
×
  • Create New...