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kapersky deny access my servers farm


Wilton Ergon

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I use hyperserver with 5 application servers, and my kaspersky antivirus has blocked access to the other servers at random, the main server that receives the connections is unable to access the other servers, so my system stops working. my hyperserver is configured for server redirection. this problem has been occurring for a long time, I have already contacted kapersky support, but so far I have not had any solution, I imagine that it is the behavior of the hyperserver that causes the antivirus to block the redirection of the servers. that?

 

kaspersky version

log  my hyperserver master  - Cluster Node in Master mode

Software caused connection abort.
GEPWEB_D.dll: 000057F8: 10:25:17 [SendCommand Error, Node: 1025]:Socket Error # 10053
Software caused connection abort.
GEPWEB_D.dll: 000057F8: 10:25:17 [SendCommand Error, Node: 1026]:Socket Error # 10053
Software caused connection abort.
GEPWEB_D.dll: 000057F8: 10:25:17 [SendCommand Error, Node: 1027]:Socket Error # 10053
Software caused connection abort.
GEPWEB_D.dll: 000057F8: 10:25:17 [SendCommand Error, Node: 1028]:Socket Error # 10053
Software caused connection abort.
GEPWEB_D.dll: 000057F8: 10:25:27 [SendCommand Error, Node: 1024]:Socket Error # 10053
Software caused connection abort.
GEPWEB_D.dll: 000057F8: 10:25:27 [SendCommand Error, Node: 1025]:Socket Error # 10053
Software caused connection abort.
GEPWEB_D.dll: 000057F8: 10:25:47 [SendCommand Error, Node: 1026]:Socket Error # 10060
Connection timed out.
GEPWEB_D.dll: 000057F8: 10:25:47 [SendCommand Error, Node: 1027]:Socket Error # 10053
Software caused connection abort.
GEPWEB_D.dll: 000057F8: 10:26:07 [SendCommand Error, Node: 1028]:Socket Error # 10060
Connection timed out.

----- AFTER STOP and RESTART ANTIVIRUS....


GEPWEB_D.dll: 000057F8: 10:26:18 [ServerNode #1024]:ServerNode is Active. Url: https://yyyy.xxxx.com.br/gepweb_d.dll
GEPWEB_D.dll: 000057F8: 10:26:18 [ServerNode #1025]:ServerNode is Active. Url: https://yyyy.exxx.com.br/gepweb_d.dll
GEPWEB_D.dll: 000057F8: 10:26:18 [ServerNode #1026]:ServerNode is Active. Url: https://yyyy.xxxx.com.br/gepweb_d.dll
GEPWEB_D.dll: 000057F8: 10:26:18 [ServerNode #1027]:ServerNode is Active. Url: https://yyyy.xxxx.com.br/gepweb_d.dll
GEPWEB_D.dll: 000057F8: 10:26:18 [ServerNode #1028]:ServerNode is Active. Url: https://yyyy.xxxx.com.br/gepweb_d.dll

 

image.png.593956b2ee7a471e96fb4c6ea791b684.png

 

what antivirus have you been using on windows servers???

 

 

 

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Hello,

Anit-virus and other Protection Software

Some protection software such as anti-viruses can intercept HTTP communication and try to filter them. It may interfere with HTTP transport channel used to communicate between Nodes and HyperServer. We received reports that ESET anti-virus can filter HyperServer communication and prevent it from proper communication. It is important to make sure no such software is interfering with HTTP channels internally used by HyperServer. Actually, it is not recommended to install that type of protection software on a production server. Even if you want to have a protection software try using those which are specifically designed to work for server operating systems.

http://unigui.com/doc/online_help/important-notes.htm

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