MarcoPis Posted October 4, 2021 Share Posted October 4, 2021 Hi all, I'm sorry for this bad review but it is necessary. I work in a company and I do not have access to portal FMSoft to set my eMail. I also asked my Company Owner for these credentials but he declined. That means I can't complete this procedure : It is difficult to find support for Delphi and it is not fair to be denied your help. Fortunately for you, the choice of software is not up to me. I will certainly report what happened to my managers. It would also be right not to close topics for no reason. 1 Quote Link to comment Share on other sites More sharing options...
gpediconi Posted October 4, 2021 Share Posted October 4, 2021 +1 Quote Link to comment Share on other sites More sharing options...
Administrators Farshad Mohajeri Posted October 4, 2021 Administrators Share Posted October 4, 2021 Hello, I don't understand why it is so difficult. Your company owner can go to the portal and simply insert your forum email address in below field: Quote Link to comment Share on other sites More sharing options...
Wilton Ergon Posted October 4, 2021 Share Posted October 4, 2021 create a specific email to access the portal that is known to the company you work for type uniguisupportyourcompany@gmail.com your boss will know the password that will be used to access the forum if tomorrow you leave the company, he will be able to change the password and move to a new employee I suggest not using your personal email now it's not up to criticize the support of unigui where we always have help not only from the community but also from our master farshard, who is always looking to help us. 1 Quote Link to comment Share on other sites More sharing options...
MarcoPis Posted October 4, 2021 Author Share Posted October 4, 2021 2 hours ago, wilton_rad said: create a specific email to access the portal that is known to the company you work for type uniguisupportyourcompany@gmail.com your boss will know the password that will be used to access the forum if tomorrow you leave the company, he will be able to change the password and move to a new employee I suggest not using your personal email now it's not up to criticize the support of unigui where we always have help not only from the community but also from our master farshard, who is always looking to help us. I just asked my boss for his UniGui Forum credentials and he gave me. But it is not the right way I should ask for support. I understand you don't want to help anyone who uses an illegal license, but that way it's a bit of an exaggeration. I also gave you the name of my company so you can also take the risk of answering me. Now I will be forced to use an account not in my possession to ask for help, futhermore, my topic is also about a bug report, and not just a fix for me. Finally, if you can't answer, don't ask for information by closing the topic. Sherzod, closed 3 of my topics for no reason. If you ask what version of UniGui I have, you can let me answer instead of force creating a new topic Quote Link to comment Share on other sites More sharing options...
Sherzod Posted October 4, 2021 Share Posted October 4, 2021 23 minutes ago, MarcoPis said: Sherzod, closed 3 of my topics for no reason Sorry? Quote Link to comment Share on other sites More sharing options...
MarcoPis Posted October 4, 2021 Author Share Posted October 4, 2021 35 minutes ago, Sherzod said: Sorry? In these 3 topics i can't answer anymore. 1. 2. 3. maybe i don't know how to use the forum, but I can answer in this topic and I can't answer in the linked topics. Quote Link to comment Share on other sites More sharing options...
Sherzod Posted October 4, 2021 Share Posted October 4, 2021 1 minute ago, MarcoPis said: In these 3 topics i can't answer anymore. 1 hour ago, MarcoPis said: Sherzod, closed 3 of my topics for no reason. But I did not close your topics. Right? Quote Link to comment Share on other sites More sharing options...
MarcoPis Posted October 4, 2021 Author Share Posted October 4, 2021 Just now, Sherzod said: But I did not close your topics. Right? I don't even know how to see if the topics are closed or not. However for some reasons I had to create a new topic after your answers and it never happened before, so it seems a little strange... Quote Link to comment Share on other sites More sharing options...
Administrators Farshad Mohajeri Posted October 5, 2021 Administrators Share Posted October 5, 2021 On 10/4/2021 at 5:10 PM, MarcoPis said: I just asked my boss for his UniGui Forum credentials and he gave me. But it is not the right way I should ask for support. I understand you don't want to help anyone who uses an illegal license, but that way it's a bit of an exaggeration. I also gave you the name of my company so you can also take the risk of answering me. Now I will be forced to use an account not in my possession to ask for help, futhermore, my topic is also about a bug report, and not just a fix for me. Finally, if you can't answer, don't ask for information by closing the topic. Sherzod, closed 3 of my topics for no reason. If you ask what version of UniGui I have, you can let me answer instead of force creating a new topic The right way is to transfer the license to you. uniGUI licenses are named licenses. If your boss is also a developer then this license belongs to him and he can not share it with you or anyone else. uniGUI licenses are named licenses. If you are a developer in your company then you need a separate license. If your boss is not a developer then he can easily assign your forum email to his account. In this case he can not own a subscriber forum account of his own, because as I said, each license can only be used by one developer. Quote Link to comment Share on other sites More sharing options...
Administrators Farshad Mohajeri Posted October 5, 2021 Administrators Share Posted October 5, 2021 From what I see, your company owns two licenses. Why not take the straight-forward path and assign one of these licenses to your email address which can be done very easily in the customer portal. There is no need to complicate things when there are simple ways to avoid it. Thanks 1 2 2 Quote Link to comment Share on other sites More sharing options...
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