Wilton Ergon Posted September 30, 2021 Share Posted September 30, 2021 when accessing the server today to check the accesses, I noticed that one of the servers was no longer accessing, restart the windows of the slave server (app1) and even so it did not return the connection. restart the application pool on the master server, and it won't work either the old version continues to work normally on this server, indicating that there is no problem on the network, yesterday it was normal. we need the documentation to contain these situations, and information on what should be checked to fix the problem. when one of the servers no longer has access, we need something to reconnect, without having to stop the other servers, or restart the service on the master server, which would bring down all users. Quote Link to comment Share on other sites More sharing options...
Administrators Farshad Mohajeri Posted September 30, 2021 Administrators Share Posted September 30, 2021 HyperServer continously tries to reconnect to your sever nodes. Quote Link to comment Share on other sites More sharing options...
Administrators Farshad Mohajeri Posted September 30, 2021 Administrators Share Posted September 30, 2021 Please check the log file. Quote Link to comment Share on other sites More sharing options...
Wilton Ergon Posted September 30, 2021 Author Share Posted September 30, 2021 after some time he returned access. I understand that the dll gepweb_d.dll (hyperserver file) existing on the master server and which is responsible for connecting to the hyper_service.exe service that runs on slave servers, I saw that the time interval is 13 seconds. if you were brazilian you wouldn't use this number, only brazilians will understand that taking advantage of its valuable presence, how to activate this menu item? Quote Link to comment Share on other sites More sharing options...
Administrators Farshad Mohajeri Posted September 30, 2021 Administrators Share Posted September 30, 2021 HyperServer uses a short connection timeout when pinging ServerNodes. It is 3 seconds. We assume that all ServerNodes are in same LAN or same Data Center, so they should respond fast! I will increase the Timeout to 5 seconds. Quote Link to comment Share on other sites More sharing options...
Wilton Ergon Posted September 30, 2021 Author Share Posted September 30, 2021 GEPWEB_D.dll: 00002368: 08:55:53 [SendCommand Error, Node: -1]:Connect timed out. GEPWEB_D.dll: 00002368: 08:56:06 [SendCommand Error, Node: -1]:Connect timed out. GEPWEB_D.dll: 00002368: 08:56:19 [SendCommand Error, Node: -1]:Connect timed out. GEPWEB_D.dll: 00002368: 08:56:32 [SendCommand Error, Node: -1]:Connect timed out. GEPWEB_D.dll: 00002368: 08:57:16 [SendCommand Error, Node: -1]:Connect timed out. GEPWEB_D.dll: 00002368: 08:57:29 [SendCommand Error, Node: -1]:Connect timed out. GEPWEB_D.dll: 00003888: 08:57:40 [HttpExtensionProc[138.185.108.161]]:EIdConnectTimeout : Connect timed out. : Addr: $06A2B88B GEPWEB_D.dll: 000030A4: 08:57:46 [HandleFileRequest[138.185.108.161]]:Access denied: C:\GEPWEB\GEP_TESTE\https:\xxx.xxxxx.xx.xx\gepweb_d.dll\server?node_id=1024&token=saktid210929080742878&admin=DA322387&minimal=1&show_hs=1. by logging the time interval in connection attempts and 13 seconds, I think it is enough. Quote Link to comment Share on other sites More sharing options...
Administrators Farshad Mohajeri Posted September 30, 2021 Administrators Share Posted September 30, 2021 Actually it attempts to connect each 10 seconds + 3 seconds timeout = 13 In a server farm server nodes should be on same LAN or at least you should make sure that connection between master and slaves is fast and always available. Quote Link to comment Share on other sites More sharing options...
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