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Why Do Extra Text Appear After Printing Is Initiated From the TUniPDFFrame?


Frederick

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58 minutes ago, Frederick said:

I have a PDF file (PDFAFPRINT.PDF) that is loaded into TUniPDFFrame. PDFB4PRINT.PNG shows the screenshot.

After I click the print button, extra text appears in the output file. See PDFAFPRINT.PNG for the screenshot.

Hello,

Well, as you know, these are headers and footers.

You can also disable this in the print settings.

headersandfooters.png.98989896de4897d60ccd8121648086ce.png

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Hi Sherzod,

The "Headers and footers" option does not appear if the page dimension is not set to custom size. Is this expected behaviour?

When a page has a custom size, the headers and footers option is turned on by default the first time the report is printed. If I turn it off, it will always be turned off in subsequent printing of the report. Can this option be turned off by default?

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56 minutes ago, Frederick said:

The "Headers and footers" option does not appear if the page dimension is not set to custom size. Is this expected behaviour?

When a page has a custom size, the headers and footers option is turned on by default the first time the report is printed. If I turn it off, it will always be turned off in subsequent printing of the report. Can this option be turned off by default?

Ok sorry, need to investigate.

Can you open a ticket in support portal?

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50 minutes ago, Frederick said:

Ok, will do. Thanks.

It seems that the link from your web site to the support portal is busted. Clicking on it results in nothing happening. I have sent the support request to the support email address but it will be a problem checking on the statuses since the support portal is not accessible.

I have also sent a support request asking that the support portal be linked from the customer portal so that a double login is not required.

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