Phxtecno Posted October 5, 2018 Share Posted October 5, 2018 Hi, I have an active Prof edition licence and need to upgrade to Complete. Can you give me the price and instructions to proceed ? I need also change current primary member name (email address) Thank you. Quote Link to comment Share on other sites More sharing options...
Administrators Farshad Mohajeri Posted October 5, 2018 Administrators Share Posted October 5, 2018 Hello, You do this simply by going to Customer Portal and choosing Add A product Option: To change your email address, please send a request email from your current email address to "support at fmsoft . net." 1 Quote Link to comment Share on other sites More sharing options...
Phxtecno Posted October 5, 2018 Author Share Posted October 5, 2018 Hi, using [Add a Product], I select Option Type as UPGRADE, but nothing is displayed, so nothing I can order... Only renewal of my current Professional edition is available. Quote Link to comment Share on other sites More sharing options...
Administrators Farshad Mohajeri Posted October 5, 2018 Administrators Share Posted October 5, 2018 I think I found the problem. Can you please try again? Thank you. Quote Link to comment Share on other sites More sharing options...
Phxtecno Posted October 5, 2018 Author Share Posted October 5, 2018 Yes, this works now ! About change of primary member name, we got the mails from Ewa rejected by FMsoft as spam... but received also a confirm from FMsoft which seems acknowledge our request... Quote Link to comment Share on other sites More sharing options...
eduardosuruagy Posted October 5, 2018 Share Posted October 5, 2018 Would you like to change my data, how do I do it? Quote Link to comment Share on other sites More sharing options...
Administrators Farshad Mohajeri Posted October 6, 2018 Administrators Share Posted October 6, 2018 10 hours ago, Phxtecno said: Yes, this works now ! About change of primary member name, we got the mails from Ewa rejected by FMsoft as spam... but received also a confirm from FMsoft which seems acknowledge our request... Your reqıuest is received. Thanks Quote Link to comment Share on other sites More sharing options...
Administrators Farshad Mohajeri Posted October 6, 2018 Administrators Share Posted October 6, 2018 10 hours ago, eduardosuruagy said: Would you like to change my data, how do I do it? Please send an email to support. Thanks Quote Link to comment Share on other sites More sharing options...
eduardosuruagy Posted October 6, 2018 Share Posted October 6, 2018 5 hours ago, Farshad Mohajeri said: Por favor, envie um email para suporte. obrigado What is the support email? Quote Link to comment Share on other sites More sharing options...
Sherzod Posted October 6, 2018 Share Posted October 6, 2018 http://unigui.com/support/support-portal Quote Link to comment Share on other sites More sharing options...
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