Has anyone come across users getting stuck on the "Loading..." screen? This only affects 3 of my users out of 400+ and those 3 all work for the same company and therefore use the same network. 2 of the 3 users retried a few times and the damn thing fixed itself. One is left unable to get past Loading.
Everyone else is fine so no issues with path settings on the server, I think. No issues recorded in UniGUI logs. I can see the user's IP address in the IIS logs but can't see any further problem. Any tips on where to look?
I upgraded the DLL over the weekend and it seems very coincidental that this has happened now. I'm just confused as to what is causing an issue limited to such few users.
Thanks
Andy